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Service and repair
Longevity with Mediprint
At Mediprint, we attach great importance to a very long service life for our products. We are proud of the fact that many of our strip inserters and powder systems have been in use for decades.
Service and repair
Mediprint, however, we not only support our customers in the provision of high-quality strip feeders and powder systems, but also offer a comprehensive service and repair service.
Thinking quality further:
Service and repair at Mediprint
Our experienced team of technicians specialize in solving problems quickly and efficiently to ensure maximum uptime and optimal performance.
Our range of services is tailored to customer needs and includes the following services in addition to high quality.
Fault diagnosis
We carry out a thorough fault diagnosis to determine the exact reason for the product’s defect.
Repair
Our team of technicians will carry out the necessary repairs quickly and efficiently to restore the full functionality of your product.
Replacement of spare parts
When spare parts are required, we only use high-quality and original parts to ensure that your product performs at the highest level. We set high standards for our spare parts service, including short response and delivery times, high availability of spare parts and round-the-clock availability, 365 days a year. Quick and easy identification of spare parts is a prerequisite. We also offer solutions for returns (exchange service) and disposal.
Refurbish-Offer
In addition, we offer a refurbish service where we refurbish used strip feeders and powder systems and bring them back to near new condition to ensure that your product is always in top condition. This is a sustainable option for customers who do not want to simply dispose of their products.
Our goal and aspiration
Our aim is to ensure fast and reliable repairs so that you can concentrate on what is really important – supplying your customers. In order to be able to help our customers quickly and effectively in the event of problems, we offer a trouble-shooting hotline: +49 8092 4669
In special cases, our technicians can also solve the problem remotely or via video conference to ensure that your product’s performance is restored quickly
If you need our help, please contact us via the contact form or by calling the trouble-shooting hotline. Our team will get back to you as soon as possible to process your request.
Please do not hesitate to contact us.
Additional services we provide for you!
SUBSCRIPTION
Mediprint offers selected customers a subscription service on its own products at special conditions. This allows customers to automate the process free of charge and save additional money.
LEASING
Especially for customers whose workload and machine park size fluctuate, we offer individual leasing contracts for our tape inserters in order to streamline their cost structure and at the same time to increase flexibility.
INDIVIDUALISATION
Since most of our products are manufactured in batch sizes <25, individualisation in production can be realised at relatively low cost.
... if this is of interest to you, please do not hesitate to contact us.
About us
Mediprint Apparatebau GmbH
Mediprint designs, manufactures and distributes precision mechanical apparatus of all kinds.
Tel.: +49 8092 4669
Fax: +49 8092 31430
info@mediprint.com